Callex Call Center Solutions
FreeSWITCH-based multi-tenant call center support with omnichannel engagement through Callex’s unified communication solutions.
Contact UsWeb-Based Softphone
Callex’s intuitive web softphone simplifies call handling and displays caller details for all calls. It seamlessly integrates with CRMs and supports customization.
Learn MorePredictive Call Distribution
Callex’s Predictive Call Distribution System intelligently routes calls to the most suitable agents based on availability, skill level, and past interactions.
Learn MoreReal-Time Reporting
Callex’s Real-Time Reporting provides allowing supervisors to monitor ongoing calls, track agent performance, and optimize workflows in real time.
Learn MoreOmnichannel Integration
Callex’s Omnichannel Integration unifies communication across WhatsApp, Live Chat, and Facebook Messenger, allowing agents to manage all interactions.
Learn MoreCallex Features
Looking for a call center solution that's easy to set up, manage, and use? Try Callex today!
Strength of Callex
Callex empowers businesses with a robust, scalable, and intelligent call center solution designed for seamless communication and operational efficiency.
Our Features
Callex: Smart, Scalable, and Seamless Call Center Solutions.
Web-Based Softphone
Callex’s intuitive web softphone simplifies call handling and displays caller details for all calls. It seamlessly integrates with CRMs and supports customization.
Predictive Call Distribution
Callex’s Predictive Call Distribution System intelligently routes calls to the most suitable agents based on availability, skill level, and past interactions.
Real-Time Reporting
Callex’s Real-Time Reporting provides allowing supervisors to monitor ongoing calls, track agent performance, and optimize workflows in real time.
Omnichannel Integration
Callex’s Omnichannel Integration unifies communication across WhatsApp, Live Chat, and Facebook Messenger, allowing agents to manage all interactions.
The News From Our Blog
Explore expert insights, industry trends, and call center solutions on the Callex blog.
Voice Broadcast: The Power of Automated Calling
Voice broadcasting is an automated calling system that delivers pre-recorded voice messages to a large audience simultaneously.
Predictive Dialer – The Future of High-Performance Call Centers
Boost Efficiency & Maximize Agent Productivity with AI-Driven Predictive Dialing!
Empowering Businesses with a Multi-Tenant Call Center Solution
A scalable and efficient solution for managing multiple clients on a single call center platform.