We have over 20 years of working experience in the call center industry, and in 2024, we launched Callex to cater to the growing communication demands of modern businesses. Headquartered in Ahmedabad, Callex is a leading call center software of FreeSWITCH-based VoIP solutions, specialized in PBX systems and call center software. we provide a range of both innovation and utility which places us head and shoulders above the needs of business users who want to use the system.
We aim at empowering organisations to build effective and scalable communication infrastructure that can promote operational competence and streamlining of operations as well as ensuring long-term customer relationships. We are determined to deliver technology that will not only make the day-to-day business processes possible but will create some quantifiable value to the businesses and the customers at Callex.
Our mission at Callex is to deliver innovative knowledge-based solutions to allow organizations to power their operations on innovative understanding of call center solutions that predominantly bind technology to business goals. Our mission is to revolutionize the way customer interactions are conducted by providing platforms that are scalable, reliable, and designed to produce long term value and remain cost effective.
Callex is established on the formidable background of Lakhu Teleservices, a successful player in BPO and call center industry.
Successful BPO and call center industry player with proven track record
Comprehensive experience in customer support and call center management
Technologically sound designs that handle real business challenges
Competence in FreeSWITCH-based VoIP solutions with cutting-edge technology
PBX and call centers history of innovations that drive results
Attributes 20+ years of BPO and customer service experience
Scalable, reliable and business-centric communication platforms
